Upgrade or Downgrade of account

Introduction

This tutorial explains how to upgrade/downgrade a cPanel package from the reseller's WHM administration panel

Requirements

• a WHM account

Steps to Follow

• Once logged into the WHM administration panel, search in the top left search box for "Upgrade/Downgrade an Account" and select the resulting option

• in the next window, a list will be displayed with all the accounts owned by the reseller

• in case the reseller has multiple accounts, the search box on the page can be used

• after selecting the desired account, press the "Edit" button located at the bottom of the page

• in the next window, the current package owned by that account will be displayed at "Current Package"

• on the same page, the packages created by the reseller will also be present under the "Available Packages" section

• after selecting the desired package from that list, press the "Upgrade/Downgrade" button

• after the successful completion of the operation, a summary will be displayed that includes the changes made to the account

NOTE: Upgrading or downgrading an account does not affect its dedicated IP address.