Frequently Asked Questions • Dev
Why can't I access my website, control panel, FTP, or Webmail?
If you cannot access the site, control panel, FTP, or Webmail, check if the IP is blocked in the firewall. Contact the Hostico technical department for unblocking.
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Views 1331Updated 7 aniPublished on 05/09/2018by Cătălin A.
It is very likely that the IP address you are trying to access the services from is blocked in the server's firewall. This blockage is a result of incorrect authentications on the provided services (mail, ftp, cpanel, etc). To verify the IP blockage and consequently unblock it, you will need to contact the Hostico technical department.