Frequently Asked Questions • Commercial
Why is the proforma invoice canceled in the client account?
The pro forma invoice from the client account can be canceled due to service closure, domain deletion, or if more than 60 days have passed. Contact the sales department for reactivation.
Views 537Updated 3 aniPublished on 13/12/2018by Mark Dohi
The reason for canceling invoices can be represented by multiple factors. In the vast majority of cases, the automatic cancellation of invoices occurs due to the closure of services or the deletion of domains, the invoice being irrelevant in these two cases.
Additionally, an invoice can also be automatically canceled from the client account if it is issued for more than 60 days. If reactivation of the proforma is desired for the purpose of service payment, we recommend contacting the sales department to analyze the situation.