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Frequently Asked Questions • Domains

I have paid for the domain but have been notified that it will be suspended. Why?

Certain extensions require additional attention after purchase. Learn the reasons why an active domain is suspended.

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Views 1418Updated 2 aniPublished on 27/08/2018by Alexandru J.

According to ICANN rules, each unvalidated email address or one used for the first time for registering a gTLD extension (.com, .net, .org, .biz, .info, etc.) must be validated.
Therefore, in the case that this email address has not been used to register a gTLD extension before, you will receive an email with the subject "Email Address Validation Request".
This email will contain a link such as: "https://icann-verification.registrar.eu/?email=%%email%%authCode" which you will need to click on in order to validate your mailbox.

Attention - if within 14 days from the domain registration the mailbox is not validated, the registered domain will become non-functional and will remain non-functional until the mailbox is validated.

If you have received the validation email and deleted it, or if you have not received it within 2 days from domain registration and you know this is the first use of this mailbox for registering a gTLD, please contact us for resending the validation email.

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